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Vital information and articles related to ethics.Top 10 Principles for Positive Business Ethics
This morning, I read about a company using on-line auctions to defraud customers. Last week, I consulted on an ethics complaint where a business coach betrayed a client's confidentiality. And, recently a Physician was convicted of insider trading based on information from a patient, a violation of both business ethics and her professional ethics. Business ethics are the key to profits. If clients and customers don't trust you, and your business ethics, they will not do business with you. Would you buy from a company you didn't trust? Of course not! Business ethics have become a hot-button topic. There are often ethical conflicts between making money, and doing what is right. There can be dilemmas about doing what is best for your employer, what's best for your own career, and what's best for the customer. Business ethics is about negotiating these mine-fields. Here are my Top 10 Principles for Positive Business Ethics: 1. Business Ethics are built on Personal Ethics. There is no real separation between doing what is right in business, and playing fair, telling the truth and being ethical in your personal life. 2. Business Ethics are based on Fairness. Would a dis-interested observer agree that both sides are being treated fairly? Are both sides negotiating in good faith? Does each transaction take place on a "level playing field"? If so, the basic principles of ethics are being met. 3. Business Ethics require Integrity. Integrity refers to whole-ness, reliability and consistency. Ethical businesses treat people with respect, honesty and integrity. They back up their promises, and they keep their commitments. 4. Business Ethics require Truth-telling. The days when a business could sell a defective product and hide behind the "buyer beware" defense are long gone. You can sell products or services that have limitations, defects or are out-dated, but not as first-class, new merchandise. Truth in advertising is not only the law, business ethics require it. 5. Business Ethics require Dependability. If your company is new, unstable, about to be sold, or going out of business, ethics requires that you let clients and customers know this. Ethical businesses can be relied upon to be available to solve problems, answer questions and provide support. 6. Business Ethics require a Business Plan. A company's ethics are built on its image of itself and its vision of the future and its role in the community. Business ethics do not happen in a vacuum. The clearer the company's plan for growth, stability, profits and service, the stronger its commitment to ethical business practices. 7. Business Ethics apply Internally and Externally. Ethical businesses treat both customers and employees with respect and fairness. Ethics is about respect in the conference room, negotiating in good faith, keeping promises and meeting obligations to staff, employers, vendors and customers. The scope is universal. 8. Business Ethics require a Profit. Ethical businesses are well-run, well-managed, have effective internal controls, and clear expectations of growth. Ethics is about how we live in the present to prepare for the future, and a business without profits (or a plan to create them) is not meeting its ethical obligations to prepare for the future well-being of the company, its employees and customers. 9. Business Ethics are values-based. The law, and professional organizations, must produce written standards that are inflexible and universal. While they may talk about "ethics", these documents are usually prescriptive and refer to minimal standards. Ethics are about values, ideals and aspirations. Ethical businesses may not always live up to their ideals, but they are clear about their intent. 10. Business Ethics come from the Boss. Leadership sets the tone, in every area of a business. Ethics are either central to the way a company functions, or they are not. The executives and managers either lead the way, or they communicate that cutting corners, deception and dis-respect are acceptable. Line staff will always rise, or sink, to the level of performance they see modeled above them. Business ethics starts at the top. Ethics is about the quality of our lives, the quality of our service, and ultimately, about the bottom line. An unhappy customer complains to an average of 16 people. Treating employees, customers, vendors and the public in an ethical, fair and open way is not only the right thing, in the long run, it's the only way to stay in business. © Copyright 2003 by Philip E. Humbert. All Rights Reserved. This article may be copied and used in your own newsletter or on your website as long as you include the following information: "Written by Dr. Philip E. Humbert, writer, speaker and success coach. Dr. Humbert has over 300 free articles, tools and resources for your success, including a great newsletter! It's all on his website at: http://www.philiphumbert.com
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And guess what? He dragged us into it. It#39;s our interview with his governor a week after b.../b/font/div/font/td/tr/table table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://news.google.com/news/url?sa=Tct=us/6-0fd=Rurl=http://www.mercurynews.com/news/ci_11025284cid=1272385987ei=XSkmSdv9EYu-9gTZxMk_usg=AFQjCNFlmSlLdOhMQ54lANVf0-9QBCIlRwNV official challenges bethics/b complaint/abrfont size=-1font color=#6f6f6fSan Jose Mercury News,nbsp; USAnbsp;-/font nobrNov 19, 2008/nobr/fontbrfont size=-1Attorneys for a state official facing a Nevada bEthics/b Commission hearing into allegations that he gave himself and his staff unauthorized pay increases say b.../b/font/div/font/td/tr/table table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://news.google.com/news/url?sa=Tct=us/7-0fd=Rurl=http://www.sun-sentinel.com/news/local/broward/sfl-1120salerno,0,6891884.storycid=1272647362ei=XSkmSdv9EYu-9gTZxMk_usg=AFQjCNGQbdV9BCvLEFnNvovmMyY7F1dRqwSunrise City Manager publicly censured for violating code of bethics/b/abrfont size=-1font color=#6f6f6fSun-Sentinel.com,nbsp;FLnbsp;-/font nobr7 hours ago/nobr/fontbrfont size=-1The organization has publicly censured Salerno for violating its code of bethics/b by accepting a job as city manager of Wichita, then backing out at the last b.../b/fontbrfont size=-1a href=http://news.google.com/news/url?sa=Tct=us/7-1fd=Rurl=http://www.kansas.com/news/updates/story/604294.htmlcid=1272647362ei=XSkmSdv9EYu-9gTZxMk_usg=AFQjCNH6RCnUuVNjPGluIEnQclLiEbYEWAManager group censures Salerno for backing out of Wichita job/a font size=-1 color=#6f6f6fnobrKansas.com/nobr/font/fontbrfont class=p size=-1a class=p href=http://news.google.com/news?sourceid=navclientie=ISO-8859-1rls=GGLG,GGLG:2005-22,GGLG:enncl=1272647362hl=ennobrall 2 news articles/nobr/a/font/div/font/td/tr/table table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://news.google.com/news/url?sa=Tct=us/8-0fd=Rurl=http://ydr.inyork.com/ci_11034037cid=1272685940ei=XSkmSdv9EYu-9gTZxMk_usg=AFQjCNG4gRSIkdqXOYFZjBurB9a4rEDpIQbEthics/b panel schedules penalty phase for Pa. judge/abrfont size=-1font color=#6f6f6fYork Daily Record,nbsp;PAnbsp;-/font nobr4 hours ago/nobr/fontbrfont size=-1Pennsylvania#39;s judicial bethics/b panel is going ahead with a hearing to decide penalties for a county judge whose behavior it described as quot;antithetical to b.../b/font/div/font/td/tr/table table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://news.google.com/news/url?sa=Tct=us/9-0fd=Rurl=http://www.clarionledger.com/article/20081120/NEWS/811200371/1001/newscid=1272245067ei=XSkmSdv9EYu-9gTZxMk_usg=AFQjCNEam5laCOFtQhoVS64rKq3Ow5RI4AbEthics/b panel weighs regulating agencies contracting lobbyists/abrfont size=-1font color=#6f6f6fJackson Clarion Ledger,nbsp;MSnbsp;-/font nobr19 hours ago/nobr/fontbrfont size=-1Senate bEthics/b Committee Chairman Merle Flowers, R-Southaven, said he anticipates legislation to quot;either ban the practice outright or make it transparent. b.../b/fontbrfont size=-1a href=http://news.google.com/news/url?sa=Tct=us/9-1fd=Rurl=http://www.djournal.com/pages/story.asp%3FID%3D282222%26pub%3D1%26div%3DNewscid=1272245067ei=XSkmSdv9EYu-9gTZxMk_usg=AFQjCNGGbcr3uQutJvfdkHSu4GR9xC-0EgHiring of university lobbyists questioned/a font size=-1 color=#6f6f6fnobrNortheast Mississippi Daily Journal/nobr/font/fontbrfont size=-1a href=http://news.google.com/news/url?sa=Tct=us/9-2fd=Rurl=http://www.sunherald.com/local/story/966264.htmlcid=1272245067ei=XSkmSdv9EYu-9gTZxMk_usg=AFQjCNFhL2PEiY1xOQRdsf7w4ST51I1H6gBaria considers lobbying bill/a font size=-1 color=#6f6f6fnobrBiloxi Sun Herald/nobr/font/fontbrfont size=-1a href=http://news.google.com/news/url?sa=Tct=us/9-3fd=Rurl=http://www.clarionledger.com/article/20081120/NEWS/81120026cid=1272245067ei=XSkmSdv9EYu-9gTZxMk_usg=AFQjCNEk-52Uq3qmd969O2C-EUFBNoO4_QCollege Board OKs universities#39; 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Ethics in Business - Please Have Some Is your business ethical?What I mean is "Does your business do the rightthing when faced with that decision?" It's asimple question, which many businesses strugglewith. I just don't understand the struggle part?I have worked for companies that believed they wereethical, and really have no clue. Better Business Boundaries To get a new client, we might be inclined to make concessions no matter what the cost: offer a second or extra long sample session; reduce fees; set session times we don't want to work. We might leap at any opportunity before looking at the possible return on investment of time. Tales from the Corporate Frontlines: Work Ethics and the Customer This article relates to the Ethics in the Workplace competency, commonly evaluated in employee surveys. It gives examples of how employees and customers consider ethical behavior and sound values an integral part of your organization. Financial Projections in Business Plans One of the most difficult sections to write in a business plan is the proforma and financial sections. After all it is most difficult to what exact costs you will incur or what level of sales volumes are actually achievable. Business Ethics There is much talk today about ethics in business - as there should be, but there should be more than talk; there should be a high moral code for all executives who are responsible to both their customers and their shareholders.I have been the president and CEO of one publicly owned company and also was president of another that was responsible to customers who traded equities. Vice of Buggery at FTC At the Federal Trade Commission we have seen attorneys who suffer from the vice of buggery get promoted to higher and more important international divisions. Now then, are these attorneys who have personal sexual problems and are breaking the laws of sodomy not wanted in the main group of Federal Trade Commission Employees? Is the FTC worried about sexual harassment laws? Are they worried about on-the-clock Men's Restroom "Quickies" and the possibility of the need for an unflattering in-house employee investigation becoming public? Is the Federal Trade Commission afraid to fire these buggerists, for some employee unlawful termination suit? Is buggery so pervasive that the FTC has to invent new titles for these guys so they can be moved up in rank to other divisions? If so why doesn't the FTC adopt a "Don't Ask, Don't Tell Policy" to prevent special treatment of those who suffer from buggery? Can't the FTC get psychological help for these men who thrust their penis up another man's rectum? Obviously these human organs were not set up to do that. Ethics in Business...A Lost Art While watching Face the Nation one Sunday earlier this year, Bob Schiffer discussed the airline industry, his mother and ethics in business. Like Bob, I think it is a sad commentary today, that we have to police businesses. Communicable Corporate Diseases Hurting Business Sexcess! Enron Executive goes to prison for 10 years, Martha Stewart is under house arrest, and Bill Clinton averages $150,000 per speaking engagement.It all comes down to decisions on the fly, no pun intended. The Need to Survive; A Death Knell For Organizations Changing the driving force upon which business decisions are based is crucial in order to not only restore ethics in business but to truly improve the lives of those whom they were meant to benefit: executives, employees and consumers. After all, weren't business activities meant to improve the state of existence of human beings on this planet?So what is this driving force that I am referring to? Well its the "fear of not surviving". Is Good Neighborliness Good Business? [Note: This story is not a criticism of Buddhism. It is a story of neighborly love. The Social Implications of Computing Directed by Mark Harrison, "Visions of Heaven and Hell" is a three-part cautionary tale come documentary commissioned by Channel Four, that warns of the impending infiltration of technology and pessimistically endeavours to communicate the sentient of an old Buddhist proverb which states "To every man is given the key to the gates of heaven; the same key opens the gates of hell." and within computerisation lies such a key thought a dismal set of apprehensive predilections. Diversity I know that diversity has been a big topic of conversation ever since the early 1990s when research supported the demographics that by the year 2000, 85% of the entering workforce would be female, African-American, Asian-American, Latino, or new immigrants. The fact that white males would be a minority entering the workplace was a wake up call for corporate America. Business Ethics: How The Sales Function Can Transmit Company Values I recently got a "thank-you" call from a man who read my new e-book Buying Facilitation."Boy," he said, "this method sure helps me close more deals and make more money. Business Ethics: The Law of Corporate Karma According to the shamanic traditions, the great mystery of being is that all things are alive and have a level of intelligence. This is because all things are a part of the Great Spirit. Are You Selling Out Your Integrity? Integrity in business is a quality that is highly under-rated by executives these days. Many executives are so "pushed and pulled" by a not so hidden force called the "profit motive" that they often find themselves compromising something that without which they could lose all credibility and trust from those they are trying to retain business from. No Credit is Due: Bad Telemarketing Just a few minutes ago I was debating what to write about this week -- something interesting, perhaps, or maybe it was about time to give some credit to snails, I thought. Then, by some random stroke of luck, fate or writer's lightning (a term I created just now), I received a phone call from a credit card company. Business Ethics: An Oxymoron An oxymoron: the juxtaposition of contradictory words or concepts. That is what we have with the term "Business Ethics". |
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